What is EN ISO 11788:2020?

The International Organization for Standardization (ISO) is responsible for developing and publishing international standards that ensure products and services are safe, reliable, and of good quality. EN ISO 11788:2020 is one such standard that focuses on technical documentation for products.

of EN ISO 11788:2020

EN ISO 11788:2020 provides guidelines for creating technical documents, such as user manuals or instruction guides, to effectively communicate information about a product to its users. It covers various aspects, including document structure, language usage, and graphical symbols.

One of the key requirements of EN ISO 11788:2020 is to ensure that technical documents are easy to understand by the intended audience. This involves using clear and concise language, avoiding jargon or technical terms whenever possible, and providing illustrations or diagrams to supplement textual information.

Benefits of Following EN ISO 11788:2020

Adhering to the guidelines provided by EN ISO 11788:2020 offers several benefits:

1. Improved User Experience: By following the standard, technical documents become more user-friendly, enabling users to understand and operate the product correctly. This leads to increased customer satisfaction and reduces the likelihood of errors or accidents due to misinterpretation of instructions.

2. International Compatibility: EN ISO 11788:2020 is recognized globally, making it easier for manufacturers to create and distribute their products in different countries. Adopting the standard ensures compliance with international regulations, simplifying the process of entering new markets.

3. Legal Compliance: Depending on the industry and region, there may be legal requirements for technical documentation. Adhering to EN ISO 11788:2020 helps manufacturers meet these obligations, avoiding potential fines or other legal consequences.

Conclusion

EN ISO 11788:2020 provides valuable guidelines for creating user-friendly technical documents. Following the standard not only improves user experience but also ensures international compatibility and legal compliance. By effectively communicating information about products, manufacturers can enhance customer satisfaction and safety. Therefore, it is essential for organizations to consider implementing EN ISO 11788:2020 when developing their technical documentation.