What is BS EN ISO 9241-30:2018

In the field of technology and design, standards play a crucial role in ensuring product quality, user experience, and interoperability. One such standard that has gained significant recognition is BS EN ISO 9241-30:2018. This technical standard focuses on the ergonomics of human-system interaction, specifically addressing requirements for tactile and haptic interactions.

The Purpose of BS EN ISO 9241-30:2018

BS EN ISO 9241-30:2018 outlines essential guidelines and recommendations for the design and evaluation of systems or products that involve tactile and haptic interactions. The standard aims to optimize these interactions to enhance user satisfaction, performance, and safety.

Key Principles and Requirements

The standard emphasizes the importance of considering the perceptual and cognitive aspects of tactile and haptic interactions. It provides a framework for designers and manufacturers to create intuitive and user-friendly products by following specific principles:

Coverage: The standard specifies which body parts or interfaces should be covered by tactile and haptic feedback, making sure that all necessary interactions are addressed.

Clarity: Designers should ensure that the feedback is clear, unambiguous, and easily distinguishable by users.

Plausibility: Tactile and haptic feedback should accurately represent the corresponding actions or events, providing users with a sense of realism and predictability.

Evaluation and Compliance

To ensure compliance with BS EN ISO 9241-30:2018, products or systems need to undergo thorough evaluations. Usability testing, expert reviews, and other evaluation methods are commonly employed to assess the effectiveness of tactile and haptic interactions. Compliance with this standard not only enhances user satisfaction but also reduces the risk of usability issues and potential product recalls.